Refund & Return Policy
Last updated: 2 September 2026
Manufacturing defects
If your device arrives DOA (dead on arrival) or has a manufacturing defect, notify us on +91 97848 58115 within 24 hours of delivery with an unboxing video. We'll replace the unit free of charge.
Non-returnable items
- Opened e-liquids and pods (hygiene)
- Disposable vapes once activated
- Products damaged due to misuse
Refund timeline
Approved refunds are processed via UPI within 3–5 business days.
How to request
WhatsApp us on +91 97848 58115 with your order details and issue description.